Troubleshooting
Installation not working?
Section titled “Installation not working?”If the Elgato Marketplace install doesn’t work, try these steps:
- Make sure you have Stream Deck software 7.1 or newer installed
- Restart the Stream Deck software after installation
- If the plugin still doesn’t appear, try uninstalling and reinstalling from the Elgato Marketplace
Buttons show “disabled” or don’t respond
Section titled “Buttons show “disabled” or don’t respond”iRaceDeck actions require iRacing to be running and connected. When iRacing is not running, buttons may appear disabled or grayed out. Start iRacing and the buttons will activate automatically.
Keyboard shortcuts not working
Section titled “Keyboard shortcuts not working”If an action uses keyboard shortcuts (like black box selection), make sure:
- The key binding in the action’s Property Inspector matches your iRacing key configuration
- iRacing is the focused window when you press the button
- You haven’t changed the default iRacing key bindings without updating the action settings
Need more help?
Section titled “Need more help?”- Discord: Join the community for real-time support
- GitHub Issues: Open an issue for bug reports or feature requests