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iRaceDeck

Troubleshooting

Installation not working?

Section titled “Installation not working?”

If the Elgato Marketplace install doesn’t work, try these steps:

  1. Make sure you have Stream Deck software 7.1 or newer installed
  2. Restart the Stream Deck software after installation
  3. If the plugin still doesn’t appear, try uninstalling and reinstalling from the Elgato Marketplace

Buttons show “disabled” or don’t respond

Section titled “Buttons show “disabled” or don’t respond”

iRaceDeck actions require iRacing to be running and connected. When iRacing is not running, buttons may appear disabled or grayed out. Start iRacing and the buttons will activate automatically.

Keyboard shortcuts not working

Section titled “Keyboard shortcuts not working”

If an action uses keyboard shortcuts (like black box selection), make sure:

  1. The key binding in the action’s Property Inspector matches your iRacing key configuration
  2. iRacing is the focused window when you press the button
  3. You haven’t changed the default iRacing key bindings without updating the action settings

Known issues

Section titled “Known issues”

iRaceDeck replaces your clipboard when sending chat messages

Section titled “iRaceDeck replaces your clipboard when sending chat messages”

Actions that send a chat message to iRacing (fuel service, tire service, chat, race admin, and anything else that uses the in-sim chat) copy the message text to the Windows clipboard and trigger a paste — it’s much faster and more reliable than typing the message character by character, which matters during a race.

This means whatever you had on your clipboard before pressing the button will be replaced by the last chat message iRaceDeck sent. iRaceDeck does not try to save and restore the previous clipboard content: doing so used to add extra clipboard writes that woke up clipboard-manager apps (Windows clipboard history, Ditto, 1Password, Bitwarden, screenshot tools, etc.) in the narrow window between the copy and the paste, which could steal focus from iRacing and cause chat messages to fail to send or leave the chat window half-open.

If you need to keep something on your clipboard, copy it again after using an iRaceDeck chat action.

Need more help?

Section titled “Need more help?”